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Shipping policy

Thank you for shopping with Zenovahub. This Shipping Policy explains how orders are processed and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Time

Shipping times are estimates and may vary depending on location, carrier, and external factors. Typical delivery times within the United States are:

  1. Standard Shipping: 7–15 business days
  2. Expedited Shipping (if available): 5–10 business days

3. Shipping Rates

Shipping rates are calculated at checkout based on your location and the selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

4. Tracking Information

Once your order has shipped, tracking details will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update.

5. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Zenovahub is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

6. Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays may occur due to circumstances beyond our control. If your order is significantly delayed or appears lost, please contact us and we will assist in investigating the issue.

7. Damaged Packages

If your package arrives damaged, please notify us within 48 hours of delivery with clear photos or videos of the damage so we can assist you promptly.

8. International Shipping

At this time, Zenovahub primarily ships within the United States. International shipping availability, fees, and delivery times may vary where offered.

9. Customs, Duties, and Taxes

For international orders, customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.

10. Changes to Shipping Policy

Zenovahub reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website.

11. Contact Information

If you have any questions about our Shipping Policy, please contact us:

📧 support@zenovahub.shop
🌐 www.zenovahub.shop